Waiting Time Perceptions: Transit Stations

Waiting Time Perceptions: Transit Stations

  • November 2017
  • Video
  • Yingling Fan

Waiting time in transit travel is often perceived negatively, and high-amenity stops and stations are becoming increasingly popular for improving transit riders’ aversion to waiting. Research by Yingling Fan, Associate Professor in the Regional Planning and Policy Area at the Humphrey School of Public Affairs, focuses on the perceived waiting time versus the actual waiting time and recommends specific strategies to address the gap.